Support

We are here to help Monday to Friday 8.30am - 6pm

You can contact us in a variety of ways:

Our telephone number is 0117 325 4755, and if you call us, you will get a few options:

Option 1: Software Team

For questions like adding new user roles to Titan or sorting out a hiccup in your ERD prescription download.
support@titanpmr.com

Option 2: Hardware Team

Facing printer troubles, connectivity issues with Titan Mobile, or a stubborn PC that won't turn on? Press 2!
hardware@titanpmr.com

Option 3: Third Party Integrations Team

Robot acting up? Electronic CD register on strike? eMAR system not displaying the latest data? Integration Team is on it!
integrations@titanpmr.com

Option 4: Titanverse Support Team

We are here to help you with your journey beyond prescriptions, for any and all queries about Titanverse.

titanverse@titanpmr.com

No need to sit through a lengthy message – press the right button as soon as you connect. It's that simple!

Alternatively you can connect us via these other channels:

You can also check our Status Page to get information on current and historical incidents

If you would like to make a complaint, please contact our complaints team at complaints@titanpmr.com